By: Chaunte’ Causey, Communications Manager, PCC
Palmetto Care Connections (PCC) recently hosted two successful digital literacy trainings in Lee County, held March 4–5 at the Lee County City Complex in Bishopville. A total of 44 participants attended the sessions, gaining valuable skills to better navigate technology and access important online resources.
These hands-on trainings were designed to help participants build confidence using digital devices while learning how to connect to healthcare services, communicate online, and safely explore the internet. Each participant received a tablet and a year of cellular service as part of the program, ensuring they can continue practicing and applying their new skills beyond the classroom.
The trainings were made possible through funding from the South Carolina Telehealth Alliance.
PCC team members leading the sessions included Liz Saitz, IT Director of Community Engagement; Jessica Samuel, Digital Literacy Analyst; and Nicole Smoke, Digital Design Specialist. The team was also joined by Yvette Tobias, Digital Navigator Caseworker from MUSC, who provided support throughout the training.
Participants explored a range of topics, including foundational technology skills, how to safely communicate online, and how to access telehealth services. A key highlight of the sessions was health literacy, where attendees learned how to use MedlinePlus to research medical conditions, medications, and symptoms.
Attendees shared positive feedback about their experience:
“Really enjoyed the class, very educational. One of my favorite parts of the training was in Health Literacy and how to navigate MedlinePlus and look up different health issues and find different symptoms to treat them,” said Louette E.
“So grateful to be a part of this class. Learned so many things about how to use the device, but my favorite part was Health Literacy, looking up MedlinePlus. As a person who takes a lot of medications, I can go to MedlinePlus and look up the symptoms to get a better understanding of my medications,” said Lynett N.
Through initiatives like these, PCC continues to support communities by providing the tools, training, and knowledge needed to confidently use technology in everyday life—whether connecting with healthcare providers, staying in touch with loved ones, or accessing important information online.
