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Telehealth largely drives fewer in-person follow-up visits, study shows

By July 14, 2023No Comments

Source by:  FIERCE Healthcare

By Frank Diamond

Telehealth came into its own during the COVID-19 pandemic and even though there’s a push to have it play a bigger role in healthcare going forward just how big a role that should be remains to be seen.

white paper from Epic Research looks at how often a telehealth visit leads to a second telehealth or in-person visit and finds that the answer depends in large part on the specialty. Epic reviewed data from over 40 million specialty and 32 million primary care visits from January 2022 to March 2023.

Researchers found that for most specialties patients were more likely to have an in-person follow-up visit 90 days after an in-person visit rather than a telehealth visit. In addition, mental health saw the greatest difference in follow-up visits between initial in-person and telehealth visits: 10% for telehealth visits and 40% of in-person visits having a follow-up visit within 90 days.

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