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Telehealth is here to stay, survey shows. How should the industry adapt?

Source: Fierce Pharma

Telehealth use skyrocketed early in the COVID-19 pandemic, accounting for a significant share of all doctors’ appointments at its peak. And while virtual visits have since dipped in volume, telehealth still supports millions of appointments each year. But will the trend continue?

Data from a Phreesia survey completed by nearly 2,000 patients suggests that it will. In 2022, 36% of patients who checked in for a doctor’s appointment on Phreesia’s platform reported having had a virtual healthcare visit in the past six months. Satisfaction was high, with 71% of those recent telehealth users saying they were very or extremely satisfied with virtual visits as a care option.

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