Skip to main content
search
All Posts By

Chaunte Causey

Nov 14
Love0

Legislators Discuss Telehealth, Provider Restrictions, and Rural Health Funding at the Telehealth Summit

By News

By: Chaunte’ Causey, Communications Manager, PCC

Charleston, SC – At the 13th Annual Telehealth Summit of South Carolina, lawmakers highlighted both the state’s progress in virtual care and the policy changes needed to strengthen access.
Sen. Deon Tedder stressed how telehealth helps patients who face transportation challenges, long work hours, or mental health stigma — and earned applause for calling for fair reimbursement for providers delivering the same services virtually.
Sen. Tom Davis cautioned that restrictive scope-of-practice rules for nurse practitioners, physician assistants, and other advanced practitioners could put South Carolina at a disadvantage for upcoming federal rural health funding.
Rep. Heath Sessions shared how repeated prior authorization delays affect patients, including his son, and noted that new legislation next session aims to reduce those barriers.
Their discussion reinforced the growing role of telehealth in expanding access statewide — and the need for strategic policy updates to support it.
Read the full article from The Post & Courier:
https://www.postandcourier.com/health/sc-restrictions-rural-health-funding-telehealth-prescriptions/article_7f2b5368-8df9-413b-a968-d26b47c85f92.html

Nov 13
Love0

PCC Takes Part in Richard Carroll Elementary School PTO Fall Festival

By News

By: Chaunte’ Causey, Communications Manager, PCC

Bamberg, SC – On November 7, 2025, Palmetto Care Connections team members Caroline Warren and Kamryn Williams attended the Richard Carroll Elementary School PTO Fall Festival with Bretta Kittrell, FNP from Bamberg Family Practice. The team hosted a fun and interactive table with a game for students and shared flyers and clinic cards highlighting local School-Based Telehealth services and clinic hours. The event brought together about 200 people for an evening of family fun, learning, and community connection.

 

Nov 13
Love0

Connecting Care During Diabetes Awareness Month

By News

By: Chaunte’ Causey, Communications Manager, PCC

More than 37 million Americans live with diabetes, and thousands of South Carolinians manage this chronic condition every day. November is American Diabetes Awareness Month, a time to highlight the importance of early detection, consistent monitoring, and ongoing support for those affected.

Through telehealth, managing diabetes has become more convenient and accessible than ever before. With virtual appointments, patients can stay connected to their healthcare providers without the need for frequent in-person visits—an especially valuable tool for those in rural areas.

Remote patient monitoring (RPM) allows providers to track blood sugar levels in real time, adjust treatment plans promptly, and help patients stay on target between appointments. Combined with nutrition counseling and educational support available online, telehealth gives patients more control over their health and peace of mind knowing their care team is just a video call away.

Telehealth is transforming how diabetes care is delivered—offering convenience, connection, and confidence to patients statewide. Palmetto Care Connections is proud to support the providers making that possible.

Nov 07
Love0

PCC Leads and Learns at the 2025 Rural Health Conference

By News

By: Chaunte’ Causey, Communications Manager, PCC

Hilton Head Island, S.C. – Palmetto Care Connections (PCC) was a proud participant and sponsor of the 2025 South Carolina Office of Rural Health Annual Conference, held November 4–6 in Hilton Head Island.  

The Annual Rural Health Conference brings together rural healthcare professionals, hospital administrators, educators, and community leaders to learn from experts and network with peers who share a commitment to strengthening healthcare across South Carolina.  

PCC CEO Kathy Schwarting served as moderator for the panel “Reimagining Care Delivery: Innovations and Impact in Telehealth and Virtual Care,” leading a discussion on how telehealth and virtual care models are transforming access to healthcare across the state.  

PCC CTO Matt Hiatt led a breakout session titled “Cybersecurity and AI in Rural,” discussing how cybersecurity and AI play a crucial role in protecting/advancing rural healthcare and protecting telehealth. 

Throughout the conference, PCC connected with many valued partners and allies in rural health, including the South Carolina Office of Rural Health (SCORH), SC Thrive, Allendale County Hospital, Lowcountry AHEC, Welvista, the MUSC College of Dental Medicine, and the South Carolina Center for Rural and Primary Healthcare.  

As a sponsor and exhibitor, Palmetto Care Connections was honored to engage with those who share its mission to improve access to healthcare services in South Carolina’s rural communities.   

  • SCORC Conference
  • SCORH Conference 2025 (8)
  • SCORH Conference 2025 (7)
  • SCORH Conference 2025 (1)
  • SCORH Conference 2025 (11)
  • SCORH Conference 2025 (4)
  • SCORH Conference 2025 (6)
  • SCORH Conference 2025 (9)
  • SCORH Conference 2025 (10)
  • SCORH Conference 2025 (14)
  • SCORH Conference 2025 (17)
  • SCORH Conference 2025 (17)
  • SCORH Conference 2025 (19)
  • SCORH Conference 2025 (5)-BOOK-AFV4TV76H3
  • SCORH Conference 2025 (3)
  • SC Thrive
  • SCORH Conference 2025 (16)
Nov 05
Love0

13th Annual Telehealth Summit of South Carolina Connects, Empowers, and Inspires Healthcare Leaders

By News

By: Chaunte’ Causey, Communications Manager, PCC

Charleston, S.C. — The 13th Annual Telehealth Summit of South Carolina, hosted by Palmetto Care Connections (PCC), brought together more than 260 registrants, 60 speakers, and 30 sponsors and exhibitors for two and a half days of learning, collaboration, and inspiration. 

Held October 28–30 at the Francis Marion Hotel in Charleston, the Summit highlighted South Carolina’s leadership in telehealth innovation and the power of technology to strengthen healthcare access statewide.

A Gathering of Leaders and Innovators

This year’s Summit featured a dynamic lineup of keynote presentations, legislative discussions, and breakout sessions covering the full spectrum of telehealth—from clinical best practices and education to broadband expansion and health system strategy.

A highlight of the event was the Empowerment Keynote with Dr. Patrice “PBJ” Buckner Jackson, who inspired attendees to prioritize their own well-being while caring for others. Dr. PBJ reminded participants that burnout is real—and encouraged them to check their baggage, build boundaries, and discover their brilliance.

Throughout the conference, leaders from across healthcare, technology, and policy shared insights on how collaboration and innovation are reshaping the delivery of care in both urban and rural communities.

The Legislative Panel, featuring members of the South Carolina General Assembly, sparked thoughtful discussion on the future of telehealth policy and funding. The Telehealth Awards Ceremony was another major highlight, recognizing champions and pioneers who continue to move the mission of telehealth forward in South Carolina and beyond.

2025 Telehealth Awards Honorees

    • National Telehealth Champion Award– U.S. Senator Lindsey Graham
    • State Telehealth Champion Award – South Carolina Governor Henry McMaster
    • State Telehealth Legislative Champion Award – South Carolina Representative Mark Smith
    • Rick Foster Primary Care Telehealth Champion Award – Timothy Hensley, MD, MPS, FAAP & C. Stuart Simko, MD (Prisma Health)
    • Telehealth Innovator Award – Lauren Johnson, MSN, APRN, FNP-BC (McLeod Health)
    • Telehealth Trailblazer Award – Kaitlin Hughes, BS, RMA (CareSouth Carolina, Inc.)
    • Telehealth Program of Excellence Award – MUSC Health Department of Emergency Medicine’s Telehealth Division
    • Telehealth Pioneer Award – Presented in memory of the Michael Haschker

Poster Presentation Winners

  • Programmatic Category: From Wait to Wellness: How MUSC Telepsychiatry is Reshaping ED Care

  • Scientific and People’s Choice Category: The Trinity of Correctional Telehealth: Primary, Specialty, and Urgent Care

The Summit’s success was made possible through the support of 30 sponsors and exhibitors, representing healthcare systems, broadband providers, and technology innovators. Their participation fostered valuable connections among attendees and strengthened collaboration across sectors working to advance access to care.

Continuing the Mission

From interactive experiences in the Connect, Empower, and Inspire Zones to engaging breakout sessions, participants left the Summit with practical tools, fresh ideas, and renewed motivation to drive telehealth progress across South Carolina.

“Each year, the Telehealth Summit reminds us that innovation in healthcare begins with collaboration,” said Kathy Schwarting, CEO of Palmetto Care Connections. “We’re proud to see so many leaders come together to share ideas and drive progress for South Carolinians.”

Palmetto Care Connections extends its gratitude to all attendees, speakers, sponsors, exhibitors, poster presenters, and volunteers who made the 2025 Summit an outstanding success.

Nov 04
Love0

November is Alzheimer’s Disease Awareness Month

By News

By: Chaunte’ Causey, Communications Manager, PCC

November is recognized as Alzheimer’s Disease Awareness Month — a time to shine a light on the millions of Americans living with Alzheimer’s and other forms of dementia.

Common symptoms include memory loss that disrupts daily life, confusion about time or place, difficulty completing familiar tasks, trouble finding words, and changes in mood or personality. Recognizing these early warning signs can make a meaningful difference in accessing timely care and support.

In South Carolina, organizations such as the South Carolina Alzheimer’s Network and the South Carolina Department on Aging (SCDA) are working to expand access to resources and care for individuals and families affected by Alzheimer’s disease. The Alzheimer’s Resource Coordination Center (ARCC), operated by SCDA, provides dementia-specific respite, adult day programs, and educational opportunities — including telehealth support for Alzheimer’s patients and caregivers. These virtual services help reduce isolation, enhance caregiver education, and improve overall quality of life for families across the state.

The South Carolina Alzheimer’s Network, led by MUSC Health, connects healthcare providers, community programs, and family caregivers to create a comprehensive system of care. Through telehealth consultations and coordinated outreach, the network helps ensure that patients receive early diagnosis, personalized treatment plans, and consistent follow-up — regardless of where they live.

Palmetto Care Connections remains committed to promoting technology that supports aging in place and improves access to care. By combining compassion and innovation, telehealth is making it easier for families to stay connected, informed, and supported.

Oct 23
Love0

Palmetto Care Connections Attends SCPHA Annual Conference

By News

By: Chaunte’ Causey, Communications Manager, PCC

Palmetto Care Connections attended the South Carolina Primary Healthcare Association Annual Conference, held October 17–19, 2025, in Myrtle Beach, SC. The event brought together more than 250 Public Health professionals and their allies from across the state to collaborate, network, and advance their knowledge in healthcare innovation and technology. 

Representing PCC, Chief Technology Officer Matt Hiatt shared how our Remote Patient Monitoring (RPM) and Broadband Filing Services help Federally Qualified Health Centers (FQHCs) strengthen connectivity and improve patient care. Attendees were able to learn more about PCC’s partnerships with FQHCs and how these collaborations enhance healthcare delivery through telehealth, reliable broadband access, and technology support.

Participation in events like this helps PCC stay connected to emerging trends and ensure that our services continue to meet the evolving needs of South Carolina’s healthcare community.

Oct 20
Love0

National Health Education Week – October 19-25, 2025

By News

By Chaunte’ Causey, Communications Manager, PCC

October 19–25, 2025, marks National Health Education Week, a national observance that highlights the importance of learning how to take charge of our own health. 

Health education is more than just sharing information—it’s about helping people understand their options, asking the right questions, and feeling confident using the tools and resources available to them. Whether it’s managing a chronic condition, learning how to use telehealth, or connecting with local healthcare providers, knowledge plays a key role in improving health outcomes. 

At Palmetto Care Connections (PCC), health education is woven into our work in telehealth, technology, broadband, and education. By helping individuals and healthcare providers access reliable information and digital tools, PCC supports stronger, healthier communities across South Carolina. 

National Health Education Week is a reminder that informed communities are healthier communities—and that access to clear, accurate information is one of the most powerful tools for better care. 

Oct 09
Love0

Palmetto Care Connections Supports Veterans at Franklin UMC Outreach Center Launch

By News

By: Chaunte’ Causey, Communications Manager, PCC

On October 3, 2025, Palmetto Care Connections (PCC) joined community members at Franklin United Methodist Church in Denmark, SC, to celebrate the grand opening of the church’s new Community Outreach Center. 

PCC team members Caroline Warren and Liz Saitz attended the event, where they demonstrated telehealth equipment and shared information to help attendees learn more about how telehealth can support access to care. 

The grand opening drew about 40 attendees, many of them veterans and community members. The celebration brought together several veteran-focused organizations, including the Veterans Resource Center at Voorhees University, the Department of Homeless Veterans, Disabled American Veterans, Soldiers’ Angels, the National Order of the Trench Rats, and leaders such as Col. Kimberly Greene, Director of the Veterans Resource Center, and Norman Bryant, Disabled American Veterans and VA Voluntary Services Coordinator. 

As part of this partnership, PCC and Clemson Rural Health will begin offering clinical hours at Franklin UMC on Wednesday mornings from 10 a.m.–12 p.m. starting in November. During these hours, community members can see a healthcare provider via telehealth, with a designated telepresenter on site to assist with scheduling and conducting visits. Walk-in appointments will be available on a first-come, first-served basis, and patients may also schedule a visit in advance by contacting Caroline Warren, Telehealth Coordinator, at 803-956-6070. Patients’ insurance will be billed at the time of service. If a patient does not have insurance, self-pay options are available. 

PCC is thankful for the opportunity to collaborate with these organizations and continue supporting veterans and the communities we serve. 

If your organization is interested in learning more about how telehealth can expand access to care, Palmetto Care Connections is here to help.  Call our office to learn more about how we can support your telehealth initiatives – 803-245-2672. 

  • Franklin UMC 1
  • Franklin UMC 2
  • Franklin UMC 3
Oct 02
Love0

October is Cybersecurity Awareness Month: Protecting Yourself in a Connected World

By News

By: Chaunte’ Causey, Communications Manager, PCC

October is Cybersecurity Awareness Month — a reminder that staying safe online is everyone’s job. At Palmetto Care Connections (PCC), we believe technology should empower, not expose you. 

 

Why It Matters

One wrong click or one weak password can open the door to serious trouble: identity theft, data loss, or financial harm. For healthcare providers, especially, staying secure protects patient privacy—and your credibility.

  • 259 million Americans had health data breached in 2024 — nearly three out of four people.
  • The average health care breach costs $7.42 million, the highest of any industry.

 

Steps You Can Take Today

  • Think before you click — Don’t open links or attachments from unknown senders.
  • Use strong, unique passwords + Multi-factor Authentication.
  • Keep your devices up to date — install updates when your phone or computer asks.
  • Back up your data — store copies offline or securely in the cloud.

 

For detailed, practical tips on spotting and avoiding scams, check out PCC’s Digital Scam Protection Safety Guide.

Prefer hands-on learning? Take PCC’s Internet Safety Basics module on our e-learning platform.

Let’s Do This Together

This Cybersecurity Awareness Month, start the conversation. Share these resources with coworkers, friends, and loved ones. A safer online world happens when everyone does their part.

Close Menu