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March 2026

Roughly three quarters of Brightspeed’s ambitious fiber build in South Carolina is completed, the service provider today announced.

By News

Source: Brad Randall, Broadband Communities

Brightspeed says its fiber rollout in South Carolina is approaching a milestone, with about 75 percent of the company’s planned build finished and more than 47,000 homes and businesses already able to get multi‑gig internet, the company announced today.

Construction crews are working in Beaufort, Greenwood, Hampton, Jasper, Laurens, Orangeburg, and Saluda counties, and Brightspeed said the company has made early progress in the town of Ninety-Six, where roughly 20 percent of the community’s fiber work is complete.

The town’s mayor, Gregg Brown, is quoted in the company release saying the investment will expand opportunities for “residents, businesses and students” and that the town appreciates the partnership.

Brightspeed also described an active door‑to‑door outreach effort in several communities: Beaufort, Ware Shoals, Eutawville, Greenwood, Holly Hill, and Saluda, where company representatives in branded apparel are speaking with households about available plans and the benefits of fiber. The company describes the outreach as part of an effort “to help bridge the digital divide” by bringing faster, more reliable service to areas with limited options.

Brightspeed touts community involvement

Company officials highlighted local sponsorships and community involvement as part of their presence in the state, citing events such as the SC Festival of Stars in Ninety-Six, the Beaufort Music Festival of the Lowcountry, and local youth sports and seasonal celebrations. Brightspeed said those partnerships are meant to underscore a commitment that extends beyond simply installing infrastructure.

Brightspeed also noted that its South Carolina expansion is funded through a mix of private investment and public grants, including more than $10,000 in additional state grant funding to reach 118 more locations and over $2 million in ARPA funds intended to provide high‑speed access to 2,560 residents who lack it today.

When the build is complete, Brightspeed says its fiber service will be available to about 66,000 homes and businesses across the state.

Fiber expansion project aims to improve internet access in Orangeburg County

By News

Source: Jamin Wade, WLTX News 19

HOLLY HILL, S.C. — Some parts of Orangeburg County still lack high-speed internet, but county leaders are taking steps to expand access in rural communities.

County Council recently approved about $668,000 to purchase fiber cables for Phase Four of the county’s broadband expansion project. Officials say this phase will reach areas that currently struggle with reliable internet, including Holly Hill.

For residents like Patricia Patterson, the investment is welcome news. “It feels good. It feels good. It’s a great thing. It really is,” she said.

Orangeburg County Administrator Harold Young says high-speed internet is now just as essential as water and sewer for residents who work from home or rely on telehealth services. “Internet is an essential service. A lot of individuals work from home, and their way of providing for their family is based upon the internet. It is very crucial,” he said.

Patterson says the lack of access has affected local families. “It sounds really good, really good for the kids in school. My grandsons had to go to a library in Calhoun County to get on the internet, and it wasn’t a good thing. It’ll really be a good thing for everybody,” she said.

County leaders say crews will begin laying fiber in the coming months, with the project expected to be complete by the end of the year.

Reducing chronic disease and obesity through telenutrition

By News

Source: Telehealth.HHS.gov

Telehealth is expanding access to nutrition care, helping patients overcome barriers to prevent and manage chronic diseases such as obesity, diabetes, and heart disease.

Obesity and chronic disease affect millions of people across the United States. Many adults living with obesity also have health conditions such as diabetes or heart disease. In rural communities, it can be hard to find nutrition specialists who help patients manage these conditions. Telehealth is helping to close that gap.

In 2012, the Medical University of South Carolina (MUSC) began offering virtual visits with nutrition specialists. These appointments connect patients with expert nutrition care without requiring long travel times. Rural providers can refer patients to MUSC’s Center for Telehealth, and the scheduling team contacts patients directly to set up a virtual visit.

During these appointments, registered dietitians work one-on-one with patients. They help patients build healthy eating habits, create realistic meal plans, and set goals for physical activity. Patients learn how to include more whole foods, such as fruits, vegetables, and proteins, into their diets. These changes can help prevent or manage chronic diseases.

Through its HRSA-funded Telehealth Center of Excellence, MUSC also created the Primary Care Weight Management Program. This program supports primary care providers in caring for patients with obesity and related conditions. By using telehealth, providers can connect patients to nutrition services as part of their regular care. Many patients have been successful in their nutrition goals, including over 60% who reported that they maintained their goals. In addition, approximately 40% of people active in the program showed clinically significant weight loss within 3 months with health improvements in heart risk factors, blood sugar or blood pressure. The majority of active patients had a Body Mass Index decrease of almost 8%.

Like many new programs, MUSC faced challenges. At first, some clinics struggled with scheduling, staffing, and using electronic health records for virtual visits. In response, MUSC developed a clear onboarding process to help clinics get started more smoothly.

The program also worked to improve patient engagement by providing simple instructions to patients for what to expect after receiving a referral for telenutrition services. This change helped more patients complete the scheduling process.

By expanding access to nutrition care through telehealth, MUSC continues to help people prevent and manage chronic diseases, build healthier habits, and improve their quality of life – no matter where they live.

PCC Hosts Successful Digital Literacy Trainings in Lee County

By News

By: Chaunte’ Causey, Communications Manager, PCC

Palmetto Care Connections (PCC) recently hosted two successful digital literacy trainings in Lee County, held March 4–5 at the Lee County City Complex in Bishopville. A total of 44 participants attended the sessions, gaining valuable skills to better navigate technology and access important online resources.

These hands-on trainings were designed to help participants build confidence using digital devices while learning how to connect to healthcare services, communicate online, and safely explore the internet. Each participant received a tablet and a year of cellular service as part of the program, ensuring they can continue practicing and applying their new skills beyond the classroom.

The trainings were made possible through funding from the South Carolina Telehealth Alliance.

PCC team members leading the sessions included Liz Saitz, IT Director of Community Engagement; Jessica Samuel, Digital Literacy Analyst; and Nicole Smoke, Digital Design Specialist. The team was also joined by Yvette Tobias, Digital Navigator Caseworker from MUSC, who provided support throughout the training.

Participants explored a range of topics, including foundational technology skills, how to safely communicate online, and how to access telehealth services. A key highlight of the sessions was health literacy, where attendees learned how to use MedlinePlus to research medical conditions, medications, and symptoms.

Attendees shared positive feedback about their experience:

“Really enjoyed the class, very educational. One of my favorite parts of the training was in Health Literacy and how to navigate MedlinePlus and look up different health issues and find different symptoms to treat them,” said Louette E.

“So grateful to be a part of this class. Learned so many things about how to use the device, but my favorite part was Health Literacy, looking up MedlinePlus. As a person who takes a lot of medications, I can go to MedlinePlus and look up the symptoms to get a better understanding of my medications,” said Lynett N.

Through initiatives like these, PCC continues to support communities by providing the tools, training, and knowledge needed to confidently use technology in everyday life—whether connecting with healthcare providers, staying in touch with loved ones, or accessing important information online.

Palmetto Care Connections Welcomes Tina Myers to Board of Directors

By News
Palmetto Care Connections (PCC) is pleased to welcome Tina Myers, MHA, CHCIO to its Board of Directors.
Myers brings more than 20 years of leadership experience in healthcare information technology and consulting. She currently serves as Vice President of Application Services at Prisma Health, where she oversees technology teams and a complex portfolio of enterprise solutions supporting electronic medical records, analytics, quality and safety initiatives, and operational systems across the organization.
Prior to joining Prisma Health, Myers held numerous leadership roles with Cerner Corporation, where she managed consulting, business development, and integration initiatives for healthcare delivery organizations across the globe.
She holds a Bachelor of Science in Biology and a Master of Health Administration with a concentration in Informatics. Myers also serves as Prisma Health’s representative to the South Carolina Telehealth Alliance, supporting statewide collaboration to expand care through telehealth technology.
“Tina’s leadership and experience in healthcare technology will bring valuable insight to our organization,” said PCC CEO Kathy Schwarting. “Her perspective will help support PCC’s mission to improve access to healthcare services in rural areas across South Carolina through telehealth, technology, broadband, and education.”

Telehealth visits may help breast cancer patients stay on treatment

By News

by Sydney Barrilleaux, 

Staying in touch with doctors online could help breast cancer survivors keep up their cancer treatment, according to a recent study from the University of Georgia published in the Journal of Cancer Survivorship.

After chemotherapy and surgery, most breast cancer survivors are prescribed oral endocrine therapy to prevent the disease from coming back. For these pills to be effective, they need to be taken regularly for several years. But it often comes with side effects such as fertility issues and other quality-of-life impairments, making long-term adherence challenging, especially for younger women.

The new study found that women using telehealth services were 58% more likely to adhere to their treatment plan. This is likely because telehealth helps reduce many transportation and logistical barriers, improves timely access to providers, makes follow-up visits easier and better supports the management of treatment side effects, the researchers said.

“The idea is to use telehealth to reinforce how important it is to keep taking these medications if you want to avoid a recurrence of your cancer or to have a metastasis,” said Lorenzo Villa-Zapata, co-author of the study and an assistant professor and graduate program director in the department of clinical and administrative pharmacy at the UGA College of Pharmacy. “If you’re a telehealth provider, you can ask if the patient has been taking their medication and if there are any issues they’re facing.”

Patients in urban regions more likely to use telehealth services

The new study analyzed data from the Merative MarketScan database and included more than 1,100 women under age 65. All had been diagnosed with breast cancer since 2018. Over five years, 77% of patients used telehealth services, totaling 8,350 visits.

The researchers found women in urban areas were more likely to use telehealth compared to their rural counterparts. Not having to worry about transportation may be a key reason why, the researchers said.

“Urban patients are likely trying to avoid traffic,” Villa-Zapata said. “They’re willing to just get a phone or video call from a provider rather than to drive to the office.”

Location also played a role in how likely women were to use telehealth services, the researchers said. Patients living in the West were the most likely to use telehealth. This may reflect differences in broadband access, health system infrastructure and patient-provider preferences, the researchers said.

Women who used telehealth paid more out-of-pocket

Although telehealth was effective in supporting medication adherence, it did have a downside. Patients who used telehealth services paid 15% more in out-of-pocket costs compared to those who didn’t.

Part of the reason could be that some patients had multiple chronic health conditions, leading them to use telehealth more often, the researchers said. Even so, the expense could be a barrier for patients.

“Reimbursement from insurance to cover the cost of telehealth has been a controversial issue recently,” Villa-Zapata said. “If the service is not reimbursed, people are not going to use it.”

Increasing technology access, insurance reimbursement could expand benefits

One reason rural regions use telehealth less could be because internet access and technology use tends to be lower, the researchers said.

“One of the things we started doing is collecting patient perceptions about telehealth to identify determinants of telehealth utilization, what benefits they perceive and what barriers they may experience,” said Shaimaa Elshafie, lead author of the study and a recent doctoral graduate from the UGA College of Pharmacy. “From a policy perspective, expanding technology access like internet accessibility and ensuring reimbursement by insurance would help.”

By making telehealth coverage more accessible, the researchers hope that more women will be able to stick to their treatment plans and reduce the chances of their cancer returning.

 

Publication details

Shaimaa Elshafie et al, Association of telehealth use with endocrine therapy adherence, metastasis incidence and healthcare costs in breast cancer: A claims-based cohort study, Journal of Cancer Survivorship (2025). DOI: 10.1007/s11764-025-01950-x

Journal information: Journal of Cancer Survivorship

Telemedicine Visits Cost Five Times Less Than In-Clinic Care

By News

By Dennis Thompson (U.S. News & World Report)

 (HealthDay News) — Telemedicine appointments aren’t only more convenient, but actually save money for both patients and health care systems, a new study says.

 

Telemedicine visits are five times less costly than in-person appointments for the most common conditions, researchers recently reported in JAMA Network Open.

On average, telemedicine patients are billed $400 less, researchers found, and are less likely to need follow-up visits after their first appointment.

 

“Before we did this study, there was a common concern that telemedicine might serve only as an easy source of ‘first aid,’ just delaying in-person care and increasing costs overall,” said co-senior researcher Dr. David Asch, senior vice president for strategic initiatives at the University of Pennsylvania.

 

“But we found that wasn’t true, and our work suggests that for many patients, telemedicine can be a complete solution, not just a temporary band-aid,” he said in a news release.

 

During the COVID-19 pandemic, use of telemedicine exploded thanks to emergency regulations that expanded access, researchers said in background notes.

 

For example, there was a 90-fold increase in telemedicine visits at the University of Pennsylvania health system – a million visits between March 2020 and February 2021, up from only 11,000 in 2019.

 

However, questions remain regarding telemedicine’s effectiveness and cost-efficiency, researchers said.

 

“We know that telemedicine is not one-size-fits-all, particularly for mental and behavioral health, where thoughtful triage, follow-up and continuity of care remain important, so we wanted to better understand whether we were truly seeing efficient diversion of care,” senior researcher Yong Chen, a professor of biostatistics at the University of Pennsylvania, said in a news release.

 

For the study, researchers looked at data for more than 160,000 doctor’s visits, both in-person and telemedicine, across four months in 2024.

 

They focused on 10 common conditions, including COVID, respiratory symptoms, neurodevelopmental disorders, sleeping problems and anxiety. Cases were tracked from seven days before an initial visit and 30 days afterward, to see whether follow-up visits were needed.

 

Overall, the average charge associated with telemedicine visits was $96, compared with $509 for in-person appointments.

 

Telemedicine visits required an average of three follow-up appointments, compared with more than four for in-person visits.

 

Illnesses like respiratory symptoms were vastly cheaper to treat with telemedicine, costing roughly $800 less on average, researchers said.

 

On the other hand, mental health care cost about the same for both in-person and telemedicine visits, results showed.

 

“Many systems already deliver most psychiatric care via telemedicine since care is dominated mostly by counseling and medication management instead of through tests or procedures, like care for other conditions,” said lead researcher Bingyu Zhang, a doctoral student in applied mathematics and computational science at the University of Pennsylvania.

 

“So, treatment and prescribing workflows may look similar across visit types and make episode charges comparable, even though telemedicine is still associated with fewer subsequent visits,” Zhang said.

 

Researchers noted that Congressional action is needed to maintain the COVID-era regulations that expanded telemedicine access.

 

“If telemedicine is allowed to revert to the more limited model that existed before COVID, the cost savings we identified could disappear,” said researcher Kevin Mahoney, CEO of the University of Pennsylvania Health System.

 

“At a moment when hospitals and health systems face serious financial headwinds, those savings are vital,” Mahoney said in a news release. “They enable us to reinvest in patient care and fuel innovation.”

5 Key Telehealth Insights

By News

By American Hospital Association

In the wake of the extension of many Medicare telehealth flexibilities through Dec. 31, 2027, researchers have shared findings that shed light on the popularity and cost of this care delivery method compared to in-person care. Following its sharp increase in usage borne out of necessity during the pandemic, it has become an integral part of the health care ecosystem and a tool for expanding access to care while conserving financial resources.

Here are a few notable insights into telehealth utilization rates from a recent Epic Research analysis.

1 | Telehealth utilization seems to have stabilized at 6-7% in primary care.

After skyrocketing during the pandemic, the telehealth utilization rate in the realm of primary care declined from mid-2022 to mid-2023 and has since seemed to stabilize at 6-7%, indicating “a new steady state in the balance between virtual and in-person care,” according to Epic Research. The analysis found that telehealth declined from slightly more than 8% of primary care encounters in July 2022 to a bit less than 6% in October 2025, constituting a 30% decrease.

2 | Patients with a preferred language other than English are more likely to use telehealth services.

During the study period, Epic Research found that the 12-month rolling average percentage of primary care visits conducted via telehealth was significantly higher for patients who preferred a language other than English. As of October 2025, compared to individuals with a preference for English, utilization rates were greater for individuals who spoke Chinese, Portuguese, Russian, Persian or Spanish.

3 | Telehealth use varies by specialty and is highest for mental health.

Outside of the realm of primary care, telemedicine prevalence compared to in-person care varies considerably across medical specialties, as shown by the Epic Research telehealth utilization tracker. As of December 2025, mental health had the highest utilization rate at 28.2%, followed by endocrinology (11.4%) and obstetrics (9.4%). Urgent care had the lowest rate at 2.3%.

4 | People in metropolitan areas favor telemedicine for primary care more than those in rural regions.

Patients in metro areas use telehealth services at approximately twice the rate of individuals in more rural areas. In October 2025, metropolitan patients demonstrated a telehealth utilization rate greater than 6%, compared to less than 4% for people in small towns.

 

Telehealth is widely used by older adults insured by Medicare, new research shows

By News

By Joel Abrams, From TheConversation.com

Americans age 65 and older who are insured by Medicare logged about 60 million telehealth visits annually between 2021 and 2023 – about 31 million for mental health and 29 million for other health issues. That’s the key finding in a new study I co-authored in the journal Annals of Internal Medicine.

We also found that people with Medicare coverage who used telehealth services were generally in poorer health and faced more physical and functional limitations in their daily life, compared with their counterparts who only had medical appointments in person.

To get at these numbers, we analyzed a national survey called the Medical Expenditures Panel Survey, which provides a nationally representative snapshot of how different groups of Americans use and receive health care. Based on our analysis, we generated national estimates of telehealth visits that reflect care patterns for everyone insured through Medicare, a federal health insurance program primarily for people age 65 and older as well as some younger people with disabilities.

Why it matters

In just a few years, telehealth has become a central part of how health care is delivered in the United States – and it is likely to continue to play an important role in the health care system.

Before 2020, patients rarely got their health care virtually. About 1.7% of Medicare patients – 910,490 people – used telehealth for medical appointments in 2019. These were mostly patients in rural areas, and only certain clinics were authorized to offer it.

But during the COVID-19 pandemic, the federal government expanded telehealth coverage for people insured by Medicare to make it easier for patients to maintain access to health care. Many insurance companies did, too. The number of Medicare patients using telehealth services jumped to 53% in 2021, corresponding to nearly 28.3 million telehealth users at the peak of the pandemic.

While telehealth appointments overall – not just for people with Medicare coverage – have dropped since the height of the pandemic, they remain much higher than pre-pandemic levels, according to data from Epic, the largest electronic medical record company in the U.S.

Legislation passed in 2021 made Medicare’s coverage of telehealth permanent for mental health services. But coverage for accessing care via telehealth for other types of health conditions, such as respiratory infections or diabetes, is set to expire in 2027 – and policymakers are still deciding whether to continue it.

Our findings underscore the important role that telehealth has come to serve in enabling older adults to access health care for all types of acute and chronic medical conditions. Emerging research suggests it can help them see their providers more consistently without compromising the quality of care compared to in-person visits.

Limiting access to telehealth services could reverse recent gains in access for older adults – particularly for patients who have geographical or health limitations that can make getting to in-person appointments challenging.

What still isn’t known

While our study sheds light on who used telehealth and for what medical conditions, several important questions remain.

First, we did not explicitly examine quality of care. More research is needed to pin down whether telehealth visits are comparable to in-person visits for treating different conditions. My colleagues and I plan to explore this issue for specific conditions, such as diabetes.

Second, our analysis focused on people who have Medicare coverage. Patterns may differ for younger patients or those with other kinds of health insurance.

However, our study aligns with others that have examined telehealth use since the pandemic.

While no single study or report is perfect, the overall evidence suggests that telehealth can help improve access to care and appears to be a reasonable alternative – either by itself or as a complement to in-person care for certain medical conditions.