By: Chaunte’ Causey, Communications Manager, PCC
September 8–14, 2025
Every September, organizations across the nation come together to highlight Lifeline Awareness Week—a dedicated time to raise awareness about a vital program that helps keep people connected. This year, Lifeline Awareness Week is September 8–14, 2025.
At Palmetto Care Connections, we know that a phone call or internet connection can mean so much more than convenience—it can be the difference between getting healthcare, finding a job, or reaching loved ones in times of need.
What is the Lifeline Program?
The Lifeline Program is a federal initiative that provides discounted phone and internet services for qualifying low-income households. Administered by the Federal Communications Commission (FCC), Lifeline ensures that essential connectivity is within reach for those who may otherwise struggle to afford it. Eligible participants receive a monthly discount on phone or broadband services through participating providers.
For many rural South Carolinians, this program is not just helpful—it’s essential. Reliable phone and internet access means patients can connect with telehealth providers, students can complete school assignments, and families can stay connected with important community resources.
Why Lifeline Matters
In today’s digital world, being disconnected can limit opportunities. Lifeline helps bridge that gap by:
- Improving access to healthcare: Telehealth visits require stable internet or phone service. Lifeline helps make that possible.
- Supporting education: Students can research, complete assignments, and join virtual classrooms with reliable connectivity.
- Expanding career opportunities: From job searches to virtual interviews, access to the internet is key to workforce success.
- Enhancing safety and wellbeing: Whether it’s calling 911 or staying in touch with family, communication tools are a lifeline in emergencies.
Who is Eligible?
Households may qualify for Lifeline if their income is at or below 135% of the federal poverty guidelines, or if someone in the household participates in federal assistance programs such as SNAP, Medicaid, SSI, Federal Public Housing Assistance, or certain Tribal programs.
How to Enroll
- Check Eligibility – Visit the National Verifier at https://www.lifelinesupport.org.
- Apply Online or by Mail – Complete the application with supporting documents.
- Choose a Provider – Select a phone or internet provider that participates in Lifelife.
- Start Saving – Once approved, you’ll receive the monthly discount on your service.
Get Connected Today
If you or someone you know may qualify for the Lifeline Program, don’t wait. Visit https://www.lifelinesupport.org to learn more, check eligibility, and apply.
Because when everyone has the tools to stay connected, our communities are stronger, healthier, and better prepared for the future.
