News

By: Chaunte’ Causey, Communications Manager, PCC

Since 1992, April has been recognized as Stress Awareness Month—a time to acknowledge how stress impacts our health and take steps to manage it in healthy ways. At Palmetto Care Connections, we’re committed to supporting the overall well-being of South Carolina’s rural communities through education, outreach, and access to digital health solutions.

Stress by the Numbers

According to the Illinois Department of Central Management Services:

• Nearly half of U.S. adults say they frequently experience stress.
• 83% of workers report stress from their jobs, with over half saying it affects their home life.
• Among Gen Z, 91% report physical or emotional symptoms linked to stress.

Prolonged stress can contribute to major health problems like high blood pressure, heart disease, anxiety, and depression.

Tips for Managing Stress

• Prioritize rest, movement, and nutritious food.
• Talk to someone you trust about how you’re feeling.
• Avoid using alcohol or drugs to cope—these can increase stress over time.
• Reach out to a mental health professional when needed.

Stress is a part of life—but with the right support and resources, it doesn’t have to control it.

By: Chaunte’ Causey, Communications Manager, PCC

Meet Jessica Samuel, our dedicated Digital Literacy Analyst at Palmetto Care Connections!  

📱💻 Jessica’s role involves screening participants for Digital Literacy Training, checking voicemails, answering calls 📞, and assisting with training sessions to help individuals gain confidence in using technology. 

❤️ One memorable moment for Jessica was during her first Telehealth Summit in Greenville, where she met Connie Muunn, Director at the Office on Aging. Connie reminded her that her work truly makes a difference in the world—a sentiment that continues to inspire her. 

🌟 Jessica was drawn to PCC by the chance to make a hands-on difference in the community through her work at a nonprofit. The most rewarding part of her role is talking to people daily, helping them with their devices, and empowering them to become more tech-savvy. 

Her favorite mantra, “Make the most of your day,” keeps her focused and positive. Outside of work, Jessica enjoys unwinding with crime and obsession shows on Netflix 🔍🎥. 

Thank you, Jessica, for your dedication to helping others embrace the digital world! 

#MakingConnections #MeetOurTeam #PalmettoCareConnections 

By: Chaunte’ Causey, Communications Manager, PCC

Palmetto Care Connections (PCC) is helping bring health care closer to home for rural South Carolinians. On March 20th, PCC’s Carolina Warren visited the Newberry County Office on Aging to install a new telemedicine cart and train staff on how to assist with virtual health visits.

Telemedicine carts are mobile platforms equipped for live video conferencing between patients and providers. This technology allows seniors to meet with doctors and specialists without leaving their local center—saving time, travel, and stress.

The project was made possible through funding from the South Carolina Center for Rural and Primary Healthcare and in partnership with the South Carolina Department on Aging.

With this installation, the Office on Aging team is now equipped to support telehealth visits, expanding access to care for older adults in Newberry County.

By: Chaunte’ Causey, Communications Manager, PCC

National Physicians’ Week (March 25-31) is a great time to recognize the dedication, expertise, and compassion of doctors across the country. These healthcare professionals work tirelessly to keep communities healthy, often going above and beyond to ensure patients receive quality care. At Palmetto Care Connections (PCC), we’re especially proud to support and work alongside physicians who are passionate about improving healthcare access, especially in South Carolina’s rural and underserved areas. Their commitment makes a real difference in ensuring patients in even the most remote locations can get the care they need.

In rural communities, physicians take on many roles—not just as primary care providers but often as specialists and trusted community health advocates. With fewer resources and staff, they juggle heavy patient loads while still maintaining top-quality care. Many are turning to telehealth and digital innovations to reach more patients, reduce travel burdens, and make healthcare more accessible. PCC is honored to support these efforts by helping expand broadband access, advancing telehealth initiatives, and providing physicians with the tools they need to deliver care efficiently.

Even with their dedication, physicians face plenty of challenges—long hours, administrative hurdles, and workforce shortages, just to name a few. Those in rural areas often deal with extra obstacles, such as fewer specialists, limited financial resources, and outdated infrastructure. Their resilience is inspiring, as they continue to serve their communities with compassion and commitment. PCC is dedicated to advocating for policies and programs that ease these burdens, creating solutions that allow physicians to focus on what they do best—caring for patients.

This week is a perfect opportunity to show appreciation for the physicians who make a difference in our lives. A simple thank-you note, a social media shoutout, or sharing a positive healthcare experience can go a long way. Physicians play an invaluable role in our healthcare system, and their hard work deserves recognition not just this week, but every day. PCC remains committed to supporting them, pushing for better healthcare solutions, and making sure rural communities continue to receive the high-quality medical care they deserve. Happy National Physicians’ Week!

By: Chaunte’ Causey, Communications Manager, PCC

Every year on March 18, the world comes together to recognize Global Recycling Day, a movement dedicated to promoting recycling as a key pillar in preserving our planet’s resources. This day serves as a reminder of the importance of sustainability and the collective action required to create a healthier environment for future generations.

Sustainability isn’t just about reducing waste—it’s about ensuring that our communities have access to the resources and services they need to thrive. From healthcare to technology, responsible recycling practices contribute to a more sustainable future in every industry.

The Importance of Recycling in Healthcare & Technology

Recycling plays a crucial role in healthcare and technology sectors, where electronic waste (e-waste) and medical materials must be disposed of responsibly. Many healthcare devices and digital tools contain components that can be repurposed, reducing environmental impact while ensuring that valuable materials don’t go to waste. By implementing recycling initiatives, organizations can help lower pollution, conserve natural resources, and promote a healthier environment.

Small Steps, Big Impact

On Global Recycling Day, PCC encourages individuals and businesses to take simple yet impactful steps toward sustainability:

• Recycle Electronic Devices – Properly dispose of outdated or broken electronics through certified recycling programs.
• Reduce Paper Waste – Opt for digital records and communication whenever possible to minimize paper consumption.
• Support Local Recycling Efforts – Participate in community recycling programs and educate others on best practices.

This Global Recycling Day, let’s work together to build a healthier, more sustainable future—one small action at a time.

By: Chaunte’ Causey, Communications Manager, PCC

At Palmetto Care Connections, every team member brings unique skills and passion to the mission of connecting rural and underserved communities with vital healthcare resources. One of those incredible individuals is Ramona Midkiff, our Multimedia Designer, whose creativity and compassion light up every project she touches.

In her role, Ramona creates and designs visual content for PCC’s social media campaigns, websites, and marketing materials. From videos and animations to print pieces and interactive graphics, she brings ideas to life using her expertise. She also plays a key role in planning for our annual Telehealth Summit, creating all the signage and making sure the registration process is smooth.

But beyond her technical skills, Ramona’s heart for the community sets her apart. One of her most memorable experiences at PCC was working on the Digital Literacy Program Pilot. Through this initiative, she connected directly with participants, getting to know them on a personal level and helping them navigate digital tools. “They were so very appreciative and thankful,” Ramona recalls. “You think you are there to help them, but actually, you get more out of it than they do. Knowing you’ve made a difference is an incredibly rewarding experience.”

Ramona’s own experiences growing up in a rural area fuel her passion for PCC’s mission. “I was inspired to join PCC because they look out for people living in rural and underserved areas,” she explains. “I’ve experienced those struggles firsthand. I wanted to work with an organization that truly cares and makes a difference.” Since joining PCC, Ramona has found herself surrounded by a team that shares her values. “Everyone here works together for the greater good, and they care about you not just at work, but in life. Our team ROCKS!”

Her faith and positivity guide her both personally and professionally. Inspired by Matthew 5:16—“Let your light shine before others, that they may see your good deeds and glorify your Father in heaven”—Ramona strives to see the best in people and treat others with kindness and respect. She believes in the power of serving others and making a positive impact.

Outside of work, Ramona’s heart for community continues. Alongside cherishing time with her family, she’s deeply involved in POIEMA Ministry, a women’s group focused on supporting and uplifting one another through faith. “POIEMA means ‘God’s masterpiece’ in Greek,” she shares. “We come together from different backgrounds to walk through life’s journey and support each other in love and faith.”

Ramona is more than a Multimedia Designer—she’s a storyteller, a connector, and a beacon of light at PCC. Through her creativity and compassion, she helps bring our mission to life, ensuring every project reflects the heart of our work and the community we serve.