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Monthly Archives

July 2025

Proposed Changes to Medicare Telehealth Policy in 2026 Physician Fee Schedule

By News

By: Chaunte’ Causey, Communications Manager, PCC

In July 2025, the Centers for Medicare and Medicaid Services (CMS) released the proposed 2026 Physician Fee Schedule (PFS), which outlines updates that may impact how telehealth services are reimbursed under Medicare.
As it stands, several temporary telehealth flexibilities—originally enacted during the COVID-19 public health emergency—are scheduled to expire on September 30, 2025, unless Congress takes further legislative action. If no changes are made, Medicare’s permanent telehealth statute will take effect on October 1, 2025, reinstating several pre-pandemic limitations on telehealth coverage.
If current statutory waivers are not extended or replaced, the following provisions will apply under Medicare’s permanent law:
  • Most telehealth services will be limited to patients in rural areas.
  • Home-based telehealth and audio-only visits will not be eligible for Medicare reimbursement.
  • Certain provider types—including physical therapists, occupational therapists, speech-language pathologists, and audiologists—will no longer be able to bill for telehealth services.
  • Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs) will no longer be authorized to act as distant site providers for general telehealth services.
  • Temporary programs such as Hospital-at-Home and virtual hospice recertification will no longer be permitted under Medicare.
Two bills have been introduced during the current Congressional session that seek to modify or extend telehealth-related policies:
Each bill proposes different mechanisms to update Medicare’s telehealth statute. These include removing geographic and site restrictions, expanding eligible provider types, and authorizing continued use of audio-only telehealth under specific conditions. Legislative language and implementation timelines vary between proposals.
Palmetto Care Connections (PCC) supports programs that use telehealth to improve access to healthcare in rural South Carolina. Any changes to Medicare’s telehealth reimbursement structure may impact how services are delivered and sustained across rural regions.
For example:
  • Patients may no longer be eligible to access care from home under Medicare.
  • Providers in rural settings may experience changes to billing eligibility for telehealth visits.
  • Existing PCC-supported programs—such as school-based telehealth, and remote patient monitoring (RPM) —may be affected by policy shifts in reimbursement or eligibility.
PCC will continue to monitor developments and provide updates as more information becomes available.

PCC Showcases Virtual Care at SCETV Family Event

By News

By: Chaunte’ Causey, Communications Manager, PCC

On July 26, 2025, Palmetto Care Connections participated in CTRL + ALT + CREATE, a free, family-friendly open house hosted at SCETV in Columbia. The event invited the public to explore SCETV’s educational programming through immersive and interactive exhibits, spotlighting South Carolina’s culture, history, and natural beauty. 

PCC’s presence added to the experience by offering families a hands-on look at how telehealth is shaping the future of accessible care across the state. Chief Technology Officer Matt Hiatt led live demonstrations, showing how virtual healthcare visits work and answering questions from curious kids and parents alike. 

Many families expressed interest in how telehealth can save time and reduce barriers to care—especially in rural areas. Young attendees were especially fascinated by the idea of a doctor “visiting” through a screen. It was a memorable day of connection, learning, and community outreach that highlighted the growing role of digital health tools in everyday life. 

Expanding Telehealth Access: PCC Showcases Library-Based Care in Orangeburg

By News
By: Chaunte’ Causey, Communications Manager, PCC
Orangeburg, SC – On July 10, 2025, Palmetto Care Connections joined local and statewide partners for the Telehealth Kickoff / Premier Event at the Orangeburg County Library—a milestone moment in expanding healthcare access for rural South Carolina.
This community-centered event was designed to introduce and showcase a newly installed telehealth cart available to the public at the Orangeburg County Library. The cart allows individuals to connect with any provider offering telehealth services, right from their local library—eliminating barriers like travel time, internet access, and transportation.
Palmetto Care Connections (PCC), the South Carolina Center for Rural and Primary Healthcare (CRPH), MUSC Health, the South Carolina Telehealth Alliance (SCTA), and the Orangeburg County Library collaborated on this effort. As part of the event, PCC team members provided live demonstrations of how to use the telehealth cart, walking guests through what a virtual visit might look like and answering questions from community members.
Roughly 30 people attended the event, including local residents, library staff, and representatives from each partner organization. The event drew interest and enthusiasm from attendees who saw firsthand how technology can make healthcare more accessible.
This initiative is part of a broader goal to bring care closer to home and was supported by the CRPH Access to Health Care through Telehealth grant. As PCC continues to partner with libraries and other trusted community hubs, events like this one serve as powerful reminders that innovative, community-driven solutions are making a real difference in the lives of rural South Carolinians.

Telehealth Gets a Boost from New Federal Law

By News

By: Chaunte’ Causey, Communications Manager, PCC

A new tax package signed into law on July 11, 2025, is a big win for telehealth access across the country. The legislation makes first-dollar coverage for telehealth permanent for people with High-Deductible Health Plans and Health Savings Accounts (HSAs). This means patients can now have virtual visits without meeting their deductible first—removing a major cost barrier.
Why it matters for PCC and our communities:
  • Long-term certainty – This isn’t a temporary extension—it’s a permanent policy, giving providers and patients peace of mind.
  • Better benefit options – Employers can now include telehealth in their plans without added costs to employees.
However, some other telehealth flexibilities—like hospital-at-home and Medicare virtual care—are still set to expire later this year. PCC will continue advocating to keep those services available.

Supreme Court Backs FCC Program That Helps Expand Rural Internet and Phone Access

By News

By: Chaunte’ Causey, Communications Manager, PCC

On June 27, 2025, the U.S. Supreme Court ruled in favor of a key FCC program that helps fund phone and internet service in rural, low-income, and underserved areas. The 6–3 decision keeps the Universal Service Fund (USF) in place—a major win for broadband access in communities like the ones PCC serves. (Read the original article from The Gazette)

What is the Universal Service Fund?

The USF is a fund the federal government uses to make sure people in all parts of the country—especially rural areas—can get access to phone and internet at an affordable rate. Telecom companies contribute to the fund and often pass the cost on to customers as a small line item on their phone bills. The funds support:

  • Rural homes and businesses
  • Tribal lands
  • Schools and libraries
  • Health clinics and telehealth programs

Why Did the Court Get Involved?

Some groups argued the FCC did not have the authority to collect these fees and give the money to the Universal Service Fund. They claimed it was an unconstitutional tax.
However, the Supreme Court disagreed, ruling that Congress had granted the FCC the authority to manage the program and that the process was lawful and necessary. (Read more from Reuters)

What This Means for Rural South Carolina

This ruling protects funding that helps people in rural areas stay connected to doctors, schools, and family. FCC Commissioner Anna Gomez said it best: ending the fund would hurt millions of Americans. However, she also suggested that Congress should explore ways to modernize the program. (Read More from TV Technology)

Why PCC Cares

As the nation’s leading broadband consortium aiding our healthcare providers across eleven states  Palmetto Care Connections serves communities that depend on adequate and reliable broadband access for telehealth, Education and other connected services.  The Supreme Court’s ruling protects critical funding that helps our most vulnerable and primarily underserved stay connected and accessing critical services they require. PCC will continue to advocate for practical solutions that strengthen connectivity across rural South Carolina and beyond.

Expanding Access and Skills: PCC Hosts Digital Literacy Training in Lee County

By News
By: Chaunte’ Causey, Communications Manager, PCC
Bishopville, SC — On June 24th, Palmetto Care Connections (PCC) hosted a free Digital Literacy Training in Bishopville, welcoming 19 participants from Lee County and surrounding areas. Held at the Bishopville City/County Complex, the session was made possible through funding from the South Carolina Telehealth Alliance (SCTA) and is part of PCC’s broader mission to improve digital access and telehealth readiness across rural South Carolina.
The training offered attendees hands-on experience with internet-enabled tablets and covered key skills like navigating a touchscreen device, sending emails, accessing telehealth services, and using video calling for personal and medical needs.
Thanks to SCTA funding, each participant received a tablet with one year of free cellular service, helping eliminate the barriers of device access and internet connectivity that often stand in the way of rural telehealth use.
Due to the strong turnout and positive feedback, PCC is excited to announce a second Digital Literacy Training course scheduled for July 30th in Bishopville.  To learn more or register for the upcoming session, call 803-450-1027.